Previously, we proposed three categories of “problem solving” that you might need to pay for:
Execution, Deliverables, and Strategy
How does what you need impact how you might expect to pay?
Here are a few thoughts.
If you’re buying Execution, you’ll probably end up paying by some sort of work unit
-Support tickets closed
-Drawings checked
-Hours worked
-etc.
If you’re buying a Deliverable, a fixed price quote often makes sense.
But be careful - far too often, fixed price “quotes” are actually estimates based on what is known today, and change orders ($$$) are coming.
Finally, if you’re buying Strategy, the value, and therefore the price, is a little more abstract.
You’ll often end up paying a one time flat fee for short engagements, or a recurring consult fee for longer term work. This often won’t be directly tied to tangible outputs, since you’re paying for access to an expert’s opinion - an opinion that should lead to tangible benefits. If it’s not, maybe you haven’t hired the right expert 🫤
Have you ever paid for something the wrong way? Did it work, or cause issues?
-Brian Schoolcraft
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